Shipping policy

Thank you for visiting and shopping at gracepromdress.com. Following are the terms and conditions that constitute our Shipping Policy.

Processing time:

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will reach out to you via email or phone.

Shipping time:

This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
Standard Delivery time 8-18 working days
Expedited Delivery time 3-7 working days

Shipping rates & delivery estimates:

Australia, Canada, US (United States), Rest Of the World.

Free Shipping Apply – ( condition- $50.00 and up payment ) 
Free Expedited  – ( condition- $100.00 and up payment  ) 
Standard Delivery- (Condition- $0.00 to $49.99) ( Cost- $10.00)
Expedited Delivery – (Condition- $0.00 to $99.99) ( Cost- $20.00)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

Damages:

gracepromdress.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us:

E-mail: [email protected]

Phone Number:  +1 934-249-1090

Business Address: 96 Orchard St, New York NY 10002, United States